Factory repair question....
Joey Joe
Posted 2004-03-09 2:15 PM (#192697)
Subject: Factory repair question....


Joined:
March 2004
Posts: 86

Location: Detroit area
Due to an unfortunate accident/damage, I am having the factory replace the top on my Cadillac Green 1769 Custom Legend. Are they usually quicker than their "time-to-return" estimates??

Thanks!
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Standingovation
Posted 2004-03-09 2:38 PM (#192698 - in reply to #192697)
Subject: Re: Factory repair question....



Joined:
June 2002
Posts: 6202

Location: Phoenix AZ
Joe, As tempting as it may be you don't want to rush them. These guys do THE best work in the world and it's worth waiting for. My experience is that they come in pretty close to what they quote for turn around time. They make these quotes knowing 1) they've done the same repair many, many times before and know very well what is involved and 2) they know how much work is waiting ahead of yours in queue. So my advice would be to have patience (I know its difficult), and look forward to the fact that it will be well worth the wait. Some things you just don't want to rush - haircut, dentist, guitar repair. DAve
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Joey Joe
Posted 2004-03-09 3:06 PM (#192699 - in reply to #192697)
Subject: Re: Factory repair question....


Joined:
March 2004
Posts: 86

Location: Detroit area
Thanks for the encouragement. I have the utmost confidence in Kim and his team, but as someone once said "...the waiting is the hardest part...".
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MWoody
Posted 2004-03-09 3:17 PM (#192700 - in reply to #192697)
Subject: Re: Factory repair question....



Joined:
December 2003
Posts: 13996

Location: Upper Left USA
"Some things you just don't want to rush - haircut, dentist, guitar repair."

And...

a back massage, a vasectomy, a second or third marriage...
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cliff
Posted 2004-03-09 3:24 PM (#192701 - in reply to #192697)
Subject: Re: Factory repair question....


Joined:
March 2002
Posts: 14842

Location: NJ
. . . or a high-priced hooker.


. . . . not that I would KNOW.
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seesquare
Posted 2004-03-09 6:26 PM (#192702 - in reply to #192697)
Subject: Re: Factory repair question....


Joined:
November 2002
Posts: 3651

Location: Pacific Northwest Inland Empire
Uh-huh. Amen to that, from what I've been told.
I would echo the sentiments of my learned colleagues. I waited about 12 weeks for my 1127 repairs. When you prorate that against the next 20 years- well, do the math.
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Wuzhizzoner
Posted 2004-08-14 10:57 PM (#192703 - in reply to #192697)
Subject: Re: Factory repair question....


Joined:
June 2002
Posts: 1614

Location: Converse, Texas
So what was the outcome of jOeVATION's repair job?
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Beal
Posted 2004-08-15 8:55 AM (#192704 - in reply to #192697)
Subject: Re: Factory repair question....



Joined:
January 2002
Posts: 14127

Location: 6 String Ranch
Is it coming back the same color or did you have the option for the midownership color change?
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alpep
Posted 2004-08-15 10:15 AM (#192705 - in reply to #192697)
Subject: Re: Factory repair question....


Joined:
December 2001
Posts: 10583

Location: NJ
not a fan of cadillac green
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seesquare
Posted 2004-08-15 10:26 AM (#192706 - in reply to #192697)
Subject: Re: Factory repair question....


Joined:
November 2002
Posts: 3651

Location: Pacific Northwest Inland Empire
Yeah, I'm hip there, Al. Personally, I would change the color. If you're going to the trouble (and expense) to replace the top, let the top be somewhere close to natural. Obscuring the grain of a fine piece of cedar (yeah, why not?!) would be a shame.
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Slap
Posted 2004-08-17 10:19 AM (#192707 - in reply to #192697)
Subject: Re: Factory repair question....


Joined:
April 2004
Posts: 265

Location: Warrenton, Virginia
Hey jOeVATION

They replaced the top to my CA...took about 4 weeks. Kim did a fabulous job! Was worth the wait.
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