Reason 87654

anchbartdude Posted 2017-09-22 4:40 PM (#537531) Subject: Reason 87654 Joined: February 2006 Posts: 75 Location: San Antonio, TX Why Ovation is the best. Had an Op Pro Studio go bad last weekend during Mass. I e-mailed and discussed with JB and he said he would send something out. Got it today, ready for the weekend gig. That is why I will not buy another brand guitar. They care. Thanks so much to the MS and JB. Cheers. Mark in Boise Posted 2017-09-22 5:07 PM (#537533 - in reply to #537531) Subject: Re: Reason 87654 Joined: March 2005 Posts: 12750 Location: Boise, Idaho Your number is about right, if not low. There are so many examples of great customer service from Ovation that every other company should try to emulate.