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Joined:
December 2009
Posts: 686
Location: Route 66, just east of the Cadillac Ranch | I've never had a headstock break before, so I can only imagine how bad you feel. Your Ovation brothers (and sisters) share your pain.
My older brother ships a lot of guitars and he always packs crumpled newspaper above and below the headstock in an effort to reduce the risk of this happening. He's never had a headstock broken in transit, but there's no way of knowing if the additional packing had anything to do with it. I've purchased several new guitars over the years and I've never received one with any extra packing so the manufacturers must not see a need for it. |
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Joined:
January 2002
Posts: 14127
Location: 6 String Ranch | Sorry to hear this but it can be fixed. |
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Joined:
March 2009
Posts: 416
Location: On the Coast - Halfway between SF & OR | Thanks for the good thoughts everyone!
I think it is the time of year that really caused it to tug on my heart strings. Being alone during the holidays can be tough sometimes and getting the big box last night just seemed perfect - I mean, there was going to be something under the tree this year after all.
To open the case, find such a beautiful instrument and only then notice the damage, well, my heart just fell.
Thanks for being there folks, it really helped to know there were others who would truly understand how I was feeling... |
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Joined:
November 2002
Posts: 3651
Location: Pacific Northwest Inland Empire | Never happened to me, but fixed several. Probably stronger, and more robust, after the repair, too! It really is the instrument's Achilles Heel, though.
Need a loaner, Fletch? It could take some time, on this next turnaround. I'm just up the road, anyway. |
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Joined:
March 2009
Posts: 416
Location: On the Coast - Halfway between SF & OR | Thanks for the offer, but I have others to play until it returns.
I really don't mind the wait, I result is always worth it. |
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Joined:
March 2002
Posts: 1380
Location: Central Oregon | Don't concern yourself with UPS, Kim will take care of it quickly regardless of UPS. I sent my 1858 in for a warrantee repair a while back & when I got it back the guitar was like new but the case was cracked. Kim got the ball rolling & walked me through the whole process, including promptly sending me a new case (which has a nice leather wrapped padded handle that the original didn't have) & a UPS return sticker. When my new one arrived I took out the new case, slid the broken one back in the box, slapped the sticker over the original one & the UPS guy picked it up the next day. I told Kim good luck with UPS & he said he was pretty sure it was already handled. They don't fool around with UPS. Kim said if they drag their feet he'll switch over to FedEx for a few weeks & that tunes 'em right up. One thing- do NOT give your guitar to UPS for "evaluation", you wil probably never see it again. Had that happen once with a TV.
Kim will fix it, don't worry! |
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broken headstock
