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Joined:
March 2005
Posts: 5567
Location: Blue Ridge Mountains | Ok, I guess I my question about what I may have missed in the past few days while I was taking care of some business has been answered: perhaps not a whole lot!
I have sent 8 guitars back to the factory including my severely top-cracked Snakeskin T-Bolt: each one has been returned to me much better than I could have imagined...The folks at the factory are just human...not miracle workers (although some of us could beg to differ on that one), but really skilled, willing, humble workers who love the instruments as much or more than the owners. They do the very best they can...things change, materials change and go out of stock, and yet they continue to try to do the best...but I would never hesitate a minute to send one of my O's or A's to Mother if it needed it! Most have gone and all are the better for it!
BTW: I finished Seminary today and SWMBO became a U.S. Citizen on Thursday AM.
Life is Good! |
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Joined:
October 2006
Posts: 5575
Location: big island | waytago mike and violetta! congratulations and God bless both of you. |
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Joined:
July 2005
Posts: 3410
Location: GA USA | Very proud for you Mishka. Waytago! |
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Joined:
November 2004
Posts: 1330
Location: ms | Taylor does have factory service but they sent me to a guy that used to work for them and now is a Martin authorized repair shop. He is about a hour from me so I was able to pick up the guitar myself. I was very happy with the work and price. |
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Joined:
February 2004
Posts: 1634
Location: Warren,Pa. | If you can find someone who does good repair work on a particular brand of all-wood guitar, then you've got someone who can repair ANY all-wood guitar.
So much of the make-up of Ovations is propriatary, so an Ovation owner isn't really safe going to just any repair person. That's why the Factory Service guys are invaluable.
If I had a Martin, Taylor, bla,bla,bla that needed work I wouldn't feel compelled to get it to the factory that it came from. I know a guy 30 miles north of me who can repair ANY wood guitar just like the factory could.
I can not say the same about my Ovations. The Factory Service Dept. is VERY, VERY valuable to me. If Fender starts to tamper with THAT dept. I'll be very put-off. John <>{ |
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Joined:
August 2002
Posts: 8307
Location: Tennessee | Originally posted by MusicMishka:
BTW: I finished Seminary today and SWMBO became a U.S. Citizen on Thursday AM.
Life is Good! Just goes to show how truly special it is here in America.. |
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service rant, yes Ovation, crucify me if you want
