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Joined:
October 2004
Posts: 180
Location: Chicagoland | Hey all,
I've got a balladeer lx. It's about 5 years old. It was given to me as a gift, so I'm wondering if anyone has had a similar experience dealing with the factory for repairs. The bridge has started to pull up on the body (I think this is a common case with Ovations). Not sure how much a repair for this is going to cost/work out from the Mothership.
Does anyone have any similar experience/advice they could pass on?
Thanks! |
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Joined:
March 2008
Posts: 2683
Location: Hot Springs, S.D. | Hi E.Sherman, and welcome! I don't think a lifting bridge is any more common on Ovations than on any other brand. Which model LX is it? I have a 2077LX that is just an incredible guitar. If you bought yours new it will have a lifetime warranty. Even if you didn't, sending it back to the factory is the best way to get it fixed. They do outstanding work as I'm sure you will find out if you read through various topics here. Others will be chiming in soon. |
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Joined:
October 2004
Posts: 180
Location: Chicagoland | Yeah. I believe it was purchased new. The problem is, this was a gift and it was years ago. I don't have a receipt myself so I'm not sure what to do.
Otherwise this guitar has been great. I've been doing alot of live performance this past year (4-12 hours a week!) and it's been a workhorse! |
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Joined:
December 2004
Posts: 4394
Location: East Tennessee | Did you,(or whoever bought it for you), send in the registration card? If so you should be covered.
In any case sending it to the factory for repair is the best way to go. |
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Joined:
October 2004
Posts: 180
Location: Chicagoland | I never had a card. I doubt the person who bought it for me sent it in.
Any idea how much a repair is going to cost? *bites nails* |
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Joined:
February 2005
Posts: 1133
Location: Parrish, FL | Do you know where it was purchased? They may have a record of the transaction and help you with a warranty claim.
Blues |
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Joined:
June 2005
Posts: 495
Location: California | What is the best way to establish contact with factory? Telephone or by the email address listed on the website? I would like to send a 1537 to MS for repairs. Is there a phone # I am missing?
Thanks |
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Joined:
December 2001
Posts: 7237
Location: The Great Pacific Northwest | The best way to get a repair done is to go through a dealer. That's how it should work. They take care of all the paperwork. You may get an RA # to ship directly to the Factory, but the dealer sets it up and such.
Send an eMail to our resident Alpep of LostArtVintage.com (one of the co founders of this site) and he should be able to hook ya up.
Keep in mind he is traveling this week, and in fact, anyone you need to talk to from the factory may be traveling this week also. (Large NAMM Convention in LA) |
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Joined:
March 2008
Posts: 354
Location: nashville | I have no bone to pick w a factory repair but a simple birdge lift should be no big deal for a decent luither and pocket the shipping cost both ways. The shipping might be almost as much as the repair. |
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Joined:
October 2005
Posts: 4075
Location: Utah | I would contact the factory direct via email. They may be willing to do the work under warranty. If not, your guitar has no warranty and you can feel free to use whomever you want to make the repair. Something like this could be repaired by a qualified luthier local to you.
If it were my guitar, my first concern would be that nothing be done that causes a future problem. Anybody can put some carpenter's glue in the gap and clamp down the bridge. Heck, that might be exactly the right way to fix it. But I would want to be sure that whomever does the repair knows what he/she is doing when it comes to an Ovation. The Mothership would be my first choice, warranty or not. |
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Joined:
May 2009
Posts: 43
| I have never seen an O that had a bridge "lift".That implies that there is something wrong in the design.You can break strings all day long on these things.Whenever I see damaged bridge,I'ts because someone tried to pull it off. |
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Joined:
May 2008
Posts: 4996
Location: Phoenix AZ | Originally posted by Ultrafan:
Whenever I see damaged bridge,I'ts because someone tried to pull it off. And why would someone try to "pull it off" ??? |
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Joined:
May 2009
Posts: 43
| You tell me,people do strange things to guitars.... |
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Joined:
May 2008
Posts: 4996
Location: Phoenix AZ | Yes, that is strange that people pull the bridges off their guitars |
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Joined:
February 2005
Posts: 11840
Location: closely held secret | Maybe they're angry at them. Bad bridges. Then they burn them. |
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Joined:
May 2008
Posts: 4996
Location: Phoenix AZ | Hey Ultrafan, lookie here ...
Another player who intentionally tried to pull the bridge off their guitar. When will guitar owners stop doing stupid stuff like this.
http://www.ovationfanclub.com/cgi-bin/ubb/cgi/ultimatebb.cgi?ubb=ge... |
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Joined:
February 2005
Posts: 11840
Location: closely held secret | Sure, and he blames it on the strings. Typical. Guitar sociopaths, that's what they are. |
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Balladeer Repair
