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September 2004
Posts: 777
Location: East Wenatchee, WA | Sold and shipped my W597 back to Illinois using the USPO. It arrived with the top lifted from the body slightly in the back. Fortunately insured, but hoping insurance process is not to onerous.
Already talked with John B at Ovation and he indicates a low of $150 to a high of $550 if the top has to be replaced.
****sigh**** It was such a sweet playing guitar too.
Left it up to the buyer whether he wanted to keep it and pursue repairs, or whether I will buy it back. Of course USPO may keep it and just cut a check...don't know how that works. Anyone have any experience with them? |
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November 2002
Posts: 3666
Location: Pacific Northwest Inland Empire | Only with UPS. It was onerous. Haven't used them since. |
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April 2006
Posts: 972
Location: PDX | I hate these horror stories! Thankfully i have been spared a personal visitation.
Truely a bummer! Hope it all works out smoothly for you Jeffrey.
_____
gh1 |
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January 2005
Posts: 4903
Location: Phoenix AZ | Ironically, I can relate to this. FedEx is not immune from mishaps either. Let's just say if you're going to have a heart attack, it may as well happen when you're on your way to the hospital anyway.
Dave |
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December 2001
Posts: 10583
Location: NJ | there is not a perfect carrier. I use UPS domestically and USPS global priority internationally.
The ups tracking usually works. USPS tracking is a joke. I had a hard time with their insurance also.
the best advice is to pack it well. those who have recieved gutars from me know that you can find almost anything in that box to give it more stability. |
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Joined:
September 2004
Posts: 777
Location: East Wenatchee, WA | I thought I had packed it well. The guitar was in a hard case, a heavy guitar box was used and in that was bubble wrap at the bottom of the heavy end (to hopefully shield against this kind of drop) plus shipping peanuts filling the bottom sides and top. After that, I stuffed in newspaper just to ensure no movement was allowed.
Oh well, so far (to update) they first told the guy I had to prove that it was in good shape when shipped. I had just sent him a high res photo that I took when selling the guitar (thankfully) and they said...okay, good enough.
Now here is a question. What do they do after they take the guitar and run with it. Does the guitar go into the dumpster (to be fished out by a diligent employee to fix for $150) or to some third party vendor or liquidator.
Man I hate to see it just vanish into the system. It had the best action of any AE guitar I ever played. |
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December 2003
Posts: 1889
Location: Central Massachusetts | Ooof! I hate bad shipping stories right when I'm shipping and/or receiving guitars! I just sent an Elite out today via UPS, and an Eclipse will be coming my way within a few days.
Jeff, I've heard insurance claims are painful process. I sure hope everybody comes away happy and that great guitar isn't a goner. |
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Joined:
January 2005
Posts: 4903
Location: Phoenix AZ | I had one experience with USPS. I bought a guitar and the guy shipped it USPS insured. But when I open the box th eheadstock was snapped off. The PO took the guitarback as evidence and the seller had to file the claim. The PO eventually paid the insurance money to the seller. At this point I was screwed, seller had MY original payment, PLUS the insurance money form the PO, and the PO had the guitar. The seller said he would refund me, but a few weeks went by and nada. I went to the PO to complain and they gave me the guitar (they didn't need it because the claim had been paid), but they said the refund form the seller to me was not their business. After another week the seller did refund me. So in the end, other than being out of my money for 1.5 months all was well and I got to keep the guitar. Had Rich Beck glue the headstock back on and I screwed the sucker right through the soundboard and bowl, right onto my music room wall where it has collected dust ever since. Dave |
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September 2004
Posts: 777
Location: East Wenatchee, WA | I hope they do that with my buyer. The USPS in IL told him to file the claim there as it would be quicker. I offered to do it either way with the buyer or me filing the claim.
I talked to a postmaster I know and he was shocked that they would "total" the guitar over a $200 repair on a $950 insurance amount. I told the seller to get an estimate to take with him and maybe make it a bit higher to account for any unknowns. Bad part is....he really likes the guitar, says it plays better than his W597. |
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August 2006
Posts: 2804
Location: ranson,wva | i cringe at the thought....i hope my 1114 arives safetly......jason |
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December 2003
Posts: 13997
Location: Upper Left USA | It was packed "Alpep" style.
Lets all watch and see:
1ZA99F690341326919 |
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August 2006
Posts: 2804
Location: ranson,wva | i have faith in your packing skills woody!!!!!!!! its the dumb shits here at the ups hub in haggerstown in concerned about,but ive shiped and recived around 30 guitars with out a problme so im not too concerned..jason |
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Joined:
December 2001
Posts: 10583
Location: NJ | Originally posted by MWoody:
It was packed "Alpep" style.
hmmmmmmmm...... I wonder if I can turn this into some cash!!!!!!
alpep style packing
alpep style pizza
alpep style salsa
alpep style milkshakes
alpep style .....
it is not just a brand it is a LIFESTYLE!!!!!!! |
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June 2006
Posts: 659
Location: Hiram, Georgia | I'd buy that for a dollar! |
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December 2001
Posts: 10583
Location: NJ | A day without Alpep is like a day without sunshine. |
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March 2002
Posts: 14842
Location: NJ | I can honestly say that NOBODY packs a guitar better (and more creatively) than Al!! Everything's ALWAYS arrived in top-notch condition, even if I am left with half a room of stuff that I don't know what t'do with . . .
I gotta admit Al, that stuffing the dead squirrels in tightly while they're still soft and pliable, and then letting them stiffen/harden while in transit so that it holds the the guitar case in place was a stroke of SHEER genius!
. . . made for dandy wheel chocks as well . . . |
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January 2005
Posts: 4903
Location: Phoenix AZ | And I can tell you that last week Al had 2 pizzas and a 12 pack of diet Dr. Pepper. Guitars arriving from the factory smell to high heaven of resin and glues. Guitars from Al smell just like pepperoni. But I tell you, I have NEVER been less than 100% satisfied with any shipment from him.
What I DON'T understand is how the factory ships them. Basically little more than a case rattling around in a box. Yet, you open it and the guitar is not only flawless but the damn thing is in perfect tune to pitch. How do they do that?
Dave |
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Joined:
August 2004
Posts: 604
Location: Tampa, FL | Originally posted by alpep:
A day without Alpep is like a day without sunshine. Perhaps that could explain the recent weather in NJ. Maybe the pepster was abducted when no one was watching and onl to be replaced by an alien.
How will we know...
Watch the weather. |
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Joined:
March 2002
Posts: 14842
Location: NJ | ". . What I DON'T understand is how the factory ships them. Basically little more than a case rattling around in a box. Yet, you open it and the guitar is not only flawless but the damn thing is in perfect tune to pitch. How do they do that? . ."
Didn't you see that big pressurized tank marked "MOJO" with a hose on it in the ShippingDept. on the Tour??
They "shpritz" a little inside each box before they seal it & send it off . . .
Al does the same thing, only he does it by just ordering pizzas with extra "Mojo" . . . |
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Joined:
August 2004
Posts: 604
Location: Tampa, FL | Originally posted by cliff:
I can honestly say that NOBODY packs a guitar better (and more creatively) than Al!! While the guitar I purchased from alpep was indeed well packed, I give him extra points for his packing job when I bought a Hercules stand. To fill the extra space in the shipping box, Al used a second Hercules stand. His reply when I called to ask about this, "So that's where it went. I bought a second for stock and couldn't find it." :D
Gives you an idea of the kind of summer our Al buddy has been having. Alternatively, this may be a really good time to buy a guitar from Al. He may still be running the buy one, pack two deal.
I did return the second stand. |
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Joined:
December 2001
Posts: 10583
Location: NJ | Alpep.....
it just not for breakfast anymore!!!! |
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Joined:
March 2002
Posts: 14842
Location: NJ | "Got Alpep?" |
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December 2001
Posts: 10583
Location: NJ | alpep
great taste
less filling |
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March 2002
Posts: 14842
Location: NJ | With a name like Alpep, it's gotta' be good . . . |
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June 2003
Posts: 1792
Location: Rego Park, NY, | "Real Men Of Genius"
"Today we salute you Alpep" |
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USPS Slam Dunk
