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March 2002
Posts: 15678
Location: SoCal | I've always gotten great service from John & Kim, but then I've never taken any problem I've had with them and publicly ranted on the board about it.
Complaining and publicly embarassing people never ever brings out the best in them. I rarely, if ever, in all seriousness, say this, but this thread is way out of line and I am requesting that Al or Miles shut it down or at the very least, lock it down.
I agree with Beal.
Click. |
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February 2002
Posts: 5750
Location: Scotland | Agreed, lock it. Please. |
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January 2002
Posts: 14127
Location: 6 String Ranch | click, click. |
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August 2003
Posts: 4619
Location: SoCal | re: "...for referring to those guys as geeks."
I take that as a compliment when applied to my OFC experience. |
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April 2004
Posts: 13303
Location: Latitude 39.56819, Longitude -105.080066 | clickety click click |
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December 2003
Posts: 1071
Location: Carle Place, NY | I had a very similar experience with the factory repair of my 1537, however my reaction was one of joy rather than frustration. Kim sent me an estimate for repair and re-finish of the top. I was never notified that after further evaluation the top couldn't be re-finished. The factory then went and replaced the top with what looks to be the finest spruce currently available. The top is not as nice as the original, but I'm completely happy with it. The factory preserved the original bowl and did a fantastic job on the wood binding. The guitar doesn't sound quite the same as it did, but it does sound great and sealing up the lower epaulets with air locks brought back the thump in the bass.
The fretboard is attached to the top, not floating. That doesn't bother me one bit.
Although I'm a member here for a number of years I can't accept that the factory treated my repair differently than any other repair. Just the same expert work that we have all come to appreciate.
The best part was that the price of the work, $400, was the original repair estimate even though I'm sure that replacing a top should be more than that. Fret dressing/leveling and fingerboard re-furbishing were included although not specifically listed in the repair costs.
I recently showed the guitar to a friend of mine and he was absolutely blown away. The guitar looks brand new, plays great, and sounds great.
End of my anti-rant.
Click . . . |
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Joined:
December 2005
Posts: 109
Location: Alabama | My 1537 was returned with the original top. The cracks were repaired (cleated I suppose),the fretboard was attached to the top, frets leveled and dressed and set up as I asked. Did I know if the fretboard was going to be attached? No. Does it matter, I don't know. My request was contact me and let me know what the could do so I could make a decision. They did and I accepted. I am very pleased with the work they did, their communication and of course the price; right around $400.00. The guitar sounds great, plays great and looks pretty good. Maybe my expectations were not so high. I recommend the service department to anyone on this board. But you can't please all the people all the time. |
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October 2006
Posts: 5575
Location: big island | Originally posted by Mitchrx:
...it does sound great and sealing up the lower epaulets with air locks brought back the thump in the bass.
. . . wow, mitchrx! i just installed airlocks on the lower epaulets on this 1537 and you are so right! this thing thumps and rumbles my tummy. i am glad you mentioned it. i bought the airlocks for my 1688 and didn't think of trying them on the 1537. i am impressed and happier! :D
seriously, this thing now thumps similar to my 1581 woven topped adamas. |
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September 2003
Posts: 9301
Location: south east Michigan | Nice Randy.
At least some good came from all of this. |
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October 2006
Posts: 5575
Location: big island | all it needs is a wider neck! or maybe i can whittle and file my fingers down some.
there were two factory brown shims under the saddle and also what i thought was a white, homemade shim. glenn mentioned he thought that was a taper rather than a shim. i just took it out again and noticed that it is indeed a taper. i'm not sure if it was installed backwards when i got it or i reversed it the first time i took it out, but it was tapering in the wrong direction for the necessary lifting of the B and high E strings. the action on the B and E strings is now improved but i am still getting considerable E string buzz all the way up the fretboard. glenn is sending me the third shim he had removed and i am sure this will remedy the situation. the E string is not so easily sliding off the frets now. i could make a shim but i'll wait for the original.
all is well. the guitar is grand. |
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October 2005
Posts: 5331
Location: Cicero, NY | Just may have to try that airlock thing there...how many locks are you guys using? Just the big three I'm assuming? |
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October 2006
Posts: 5575
Location: big island | weaser, i covered all the lower pukas. i could experiment when i get some time to do so. |
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October 2006
Posts: 5575
Location: big island | weaser, the thump is definitely thumpier with all the lower locks in. call your favorite dealer. |
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March 2002
Posts: 14842
Location: NJ | If you bung all of the treble holes, it forces all of the air to the bass bout . . . |
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March 2007
Posts: 665
Location: Tychy, Poland | lanaki: i had this white strip of paper in Legend and in Celebrity Ltd edt. it looked like someone tried to make up for drilling too deep. and i had it on bass side. |
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October 2005
Posts: 5331
Location: Cicero, NY | "...call your favorite dealer."
Done. |
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October 2006
Posts: 5575
Location: big island | Originally posted by cliff:
If you bung all of the treble holes, it forces all of the air to the bass bout . . . imagine that! the concept and the reality coming together.
lbj, this taper was made of plastic. first one i've seen and apparently factory issue. |
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January 2005
Posts: 4903
Location: Phoenix AZ | Originally posted by lanaki:
all is well. the guitar is grand. Sounds like a happy ending all around |
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October 2006
Posts: 5575
Location: big island | yeah, but what would "caravan rooubishe" say about it all? |
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December 2003
Posts: 1071
Location: Carle Place, NY | I filled all of the holes in the lower/treble side epaulets. I also did the same thing on my son's 6778LX (there are less holes to fill) with a similar increase in bass response. |
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February 2005
Posts: 11840
Location: closely held secret | I'm thinking it's not so much an increase in bass response as it is an attenuation of the treble frequencies. |
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September 2003
Posts: 9301
Location: south east Michigan | Wabbit, Wabbit, Wabbit...
Sometimes you can be such a buzz-kill! |
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February 2002
Posts: 5750
Location: Scotland | Hey Wabbit. Nope, it's an increase in bass response. That's part of the reason why the single epi guitars like the 1581, Elite-T's and your new Koala sound so good. The fundamental frequency of the air cavity is largely detemined by the size of the soundhole(s) in relation to the volume of air in the body. Change the size of the hole slightly and the fundamental frequency will change slightly also. A slightly smaller hole lowers the fundamental. A much smaller hole raises it. That's how the airlocks work. When all the holes are bunged the fundamental is raised to a point that's less prone to feedback. A bigger hole has the effect of raising the fundamental even further, like playing an Elite or Adamas with the back-plate off. It's called the Helmholtz principle. |
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October 2006
Posts: 5575
Location: big island | Originally posted by Paul Templeman:
... It's called the Helmholtz principle. and technically relative to the heimlich maneuver |
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August 2006
Posts: 3145
Location: Marlton, NJ | Helmholtz... that guy owes me money. |
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service rant, yes Ovation, crucify me if you want
