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Joined: June 2004 Posts: 12
Location: USA | Brand new mail order Ovation and a couple small problems, the plastic holder for the wires came unstuck on the inside. Took out the preamp and stuck it to the bowl. Is there any particular place it goes? Now, the thing that concerns me most, on the front there is a small indentation in the wood between the preamp and sound hole. Should I be worried about this or is this normal? |
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 Joined: February 2002 Posts: 1817
Location: Minden, Nebraska | I don't know how worried you should be, but it isn't normal. |
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Joined: March 2004 Posts: 201
Location: Vernon, CT | I would want a brand new guitar period. The folks at O and whomever you bought it from should make good on their reputation and customer service.
John L. |
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Joined: August 2003 Posts: 396
| One of the advantages of some net retailors is the return policy. Call them, tell them it is defective and get a new one. In this case, it sounds like the instrument arrived damaged, so send it back! |
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Joined: June 2004 Posts: 12
Location: USA | I called today and am sending it back. No more mail order for me, too much of a crap shoot. Even if I have to pay a little more, I will buy from a store. |
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Joined: March 2004 Posts: 201
Location: Vernon, CT | However, the difference is Al. P, He is very conscientious and service oriented in addition to his good deals. He can't be beat. I ordered my blue Balladeer LX through him and was 110% satisfied and will buy through him in the future. I have a Custom Legend on order through him now and I know that the likelihood of problems are virtually non-existent.
John L. |
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 Joined: December 2003 Posts: 13996
Location: Upper Left USA | What John said but many months ago and with a different Ovation.
Not bad for "just some idiot that sells gear". |
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